Edit CRM

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Your employees can now update customer details straight from the POS, rather than having to go onto the Admin Site. It allows you to change the name, phone number, email address, birthdate, and optional notes.

To Edit the CRM on the POS simply go to                                                                   Actions > Customers > Customers Lookup                                                                         And search for customers using their phone number or email address.

*Please Note: In order to Edit the CRM info, they need to mark the box for the             ”Show Customer Lookup” on the Settings > Locations > Edit POS Settings

To see how to use this feature, visit our                                                                      Support Center for the Edit CRM Manual

Support Team

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If you haven’t heard yet (absolutely unbelievable!) We, here at LivePOS provides 24/7 LIVE Support!! That’s right, not those answering services that tells you to call back because it is already after hours.  Nope. That’s NOT us.  We are here for you twenty-four hours a day, seven days a week and three-hundred and sixty-five days in a year! Yes, YES, even on holidays there will be someone there to pick up the phone when you call.

How great is that? Not having to deal with automated answering services, you get to tell someone about issues you’re having and be able to get an answer and a fix ASAP!

Call us at 888.884.9224 and we’ll be happy to help :)

Is talking just not your thing?  That’s alright, we’ve still got you covered!  We also have 24/7  tech Chat Support !

LivePOS 4.0 has been released!

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Wonderful news!! Yes, very good news indeed!

We, here at LivePOS, are happy to announce the release of LivePOS 4.0!  This new release now enables customers to add a new location and/or add more lanes to a location  (please keep in mind that adding another location or lane will affect your monthly bill) without the use of a MAC address.  To activate new lanes all you will need is either a POS system or laptop/desktop with the LivePOS software installed and the Location ID and Password provided for you on your Online Dashboard.

To access this new feature login to your Online Dashboard and go to :
Locations > Add/Edit Locations
It is very self explanatory; however, if you’re having minor trouble creating it on your own please visit our article in the Support Center for Add/Edit Locations.

Along with the release of the self automation for locations and lanes, we’ve also addressed any issues regarding the LP-600 card swiper (MSR).

Hope you’re excited about this release as we are! :)

Camp Soaring Eagle

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We, at LivePOS are always happy to donate to a children’s charity.  As it has become a tradition for Specialty Retail to host a Silent Auction for Camp Soaring Eagle at SPREE, our team donated a FULL LP-600 Bundle (LP-600 All-In-One Touch POS Computer, 15″ Touch Screen, Dual Core Intel Processor, 2GB Ram, 160GB Hard Drive, Win7, 2″ Thremal Receipt Printer, Electronic Cash Register, Built-In Credit Card Swiper) a camera, plus 3-months free service!

SPREE 2012

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We had such a BLAST at SPREE 2012 at the Paris Hotel & Casino in Las Vegas, Nevada.   This year’s SPREE was held on April 3-5 with over a hundred exhibitors under one roof.  This year, yours truely, the LivePOS Team, was there to stop in and say hello to our customers!  It was great being able to see old and new faces.

Here are the LivePOS ladies with the A.D.S. Ventures guys.                                 (L-R) Jeremy, Merry, Avi, Carmina, Allan & Vanessa

Commission/Hourly Pay for Employees

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In the past, employers have been able to choose to pay their employees hourly, commission based, or hourly + commission. Now with this feature upgrade employers can choose to pay their employee “whichever is greater”. Meaning, the hourly wage is set based on the hours worked, but if their commission is higher, they can choose to pay their employees commission instead of the hourly wage. (that is, if they choose not to pay hourly PLUS commission)

You can read more about this feature in our support portal for Hourly or Commission Pay

You can edit your Employee’s Accounts by logging onto your Online Dashboard at Admin.CSSHoldings.com and click on
Employees > Add/Edit Employee’s Account